CBA (ASX: CBA) FY26 Results: Cash NPAT Rises 7% to $11bn as Bank Leads System Growth Across All Key Segments

CBA delivered a strong FY26 with higher profit, lending growth, dividends and customer momentum, while maintaining sound credit quality and investing for future growth.

Commonwealth Bank of Australia (ASX: CBA) 

On 12 August 2026, announced FY26 results for the year ended 30 June 2026. Cash NPAT rose 7% to $11bn, pre provision profit increased 6% to $16.5bn and ROE reached 14.0%. Operating income grew 6% with customer and volume gains and broadly stable underlying NIM. CBA grew at or above system in home lending, business lending, consumer finance, household deposits and business deposits, the first time CBA achieved this and the first time any major Australian bank had done so in 15 years. CBA remained the main financial institution for one in three Australians and one in four Australian businesses. Investment increased 6% to $2.4bn across service, technology, resilience and productivity. Loan impairment expense rose from low levels, with some consumer arrears higher, while realised credit losses stayed low, credit quality remained sound and provision coverage were strong.

Profit, Dividend

Statutory NPAT was $10,911m, up 8% on FY25 and 2% on 1H26. NPAT reflected lending volume growth in core businesses and broadly stable underlying NIM, partly offset by higher expenses from inflation and technology investment, plus increased loan impairment expense from portfolio growth, geopolitical risk and macroeconomic uncertainty. The final dividend was $2.70 per share, fully franked, taking FY26 dividend to $5.05 per share, up 4% on FY25. The payout ratio was 77% of cash NPAT, within the 70-80% target range. The Dividend Reinvestment Plan remains available and is expected to be satisfied through on-market share purchases.

Customer Strategy

CBA reported Australia’s most valuable brand, leading MFI share, a strong deposits and data franchise and focus on NPS improvement. Consumer NPS remained #1 for 44 consecutive months, while digital and mobile app NPS ranked #1 in consumer and business. Retail transaction accounts increased by more than 655k and business accounts by over 90k. App users exceeded 9.6m, up 600k, with more than 14.3m daily logins. About 70% of proprietary home-loan applications were auto-decisioned the same day; remaining applications received a first credit decision in under three days. Business loans up to $5m reached credit decisions about 30% faster, while funding per business banker rose 15%.

Outlook

CBA used proprietary security technology, multi-agent code and vulnerability patching, fraud-rule optimisation, and code and endpoint scanning. It launched CommBank Companion, piloted Banker Workbench, Relationship Assist and agentic messaging. Core banking and data were upgraded to Cloud; new identity and verification platforms were introduced, NetBank Next reached advanced staff-pilot stages, and new mobile and web CommBiz launched. Automation covered employee technology support, card disputes, Customer Engagement Engine operations and software delivery processes. The economy is cooling because of weak consumer demand, rising interest rates and inflation. The housing market is softening with prices falling; however, unemployment is still at historically low levels. CBA cited limited direct effects from global volatility, strong AI investment and public demand, alongside higher geopolitical risks. FY27 priorities are deeper primary relationships, disciplined volume and margin choices, productivity, and measurable customer, risk and financial benefits from investment, with capital, funding and liquidity providing flexibility and resilience.

(Source: Company Report)